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Anonymous
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Call New Zealand from the UK mobile to New Zealand mobile

How much does this cost or will it come off my bundle?
Merry Christmas
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Registered: ‎31-03-2010

Re: Call New Zealand from the UK mobile to New Zealand mobile

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Posts: 84,745
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Registered: ‎14-01-2013

Re: Call New Zealand from the UK mobile to New Zealand mobile

You may also want to consider an International Calling Card. Specific info on this shown in the link provided by @Bambino 

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Level 66: Unequalled
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Registered: ‎31-03-2010

Re: Call New Zealand from the UK mobile to New Zealand mobile

[ Edited ]

Using TuGo, if you have it, has nothing to do with making international calls from the UK. You will be charged the international rate for the call.

This is a direct quote from the TuGo FAQ:

"Calls and texts you make through TU Go cost the same as on your mobile and come out of your monthly allowance."

 

If you were abroad, you could use TuGo over Wifi to call the UK and you wouldn't be charged the international rate, but not the other way around.

EDIT: Just to reconfirm what I've said, this is also a direct quote from the TuGo FAQ:

"When you're abroad, people can call you via TU Go by dialling your mobile number as usual.

If you call or text on wifi only, it'll cost the same as if you were in the UK, and come out of your monthly allowance. Calls to international numbers will be charged at the usual UK rate."

I DO NOT WORK FOR O2



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Registered: ‎14-01-2013

Re: Call New Zealand from the UK mobile to New Zealand mobile

Thank you so much for clarifying that @Bambino  The OP could have landed themselves with a large bill...Smiley Sad

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Re: Call New Zealand from the UK mobile to New Zealand mobile

100% correct Bambino....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: Call New Zealand from the UK mobile to New Zealand mobile

Someone in another thread today has been landed with a hefty £550 bill dur to being incorrectly advised on the use of TuGo. People need to understand  or use TuGo themselves before they can advise others.

http://community.o2.co.uk/t5/Discussions-Feedback/HELP-Misinformed-by-O2-on-using-TUGO-to-quot-make-...

 

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Anonymous
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Re: Call New Zealand from the UK mobile to New Zealand mobile

Would you be willing to use your knowledge to write a comprehensive Guide on TuGo please @jonsie which could then be added to MI5's Index of help threads ?
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Registered: ‎14-01-2013

Re: Call New Zealand from the UK mobile to New Zealand mobile

@jonsie  has already written a guide on TuGo (14/3/2014).......

http://community.o2.co.uk/t5/TU-Go/App-Guide-TuGo/m-p/638233#U638233

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Anonymous
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Re: Call New Zealand from the UK mobile to New Zealand mobile

I have seen that one thank you @Cleoriff which is based on the App.

I was just wondering if a more comprehensive version guide for using TuGo I'm sure would be beneficial. 😄