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CANCELLING CONTRACT

Anonymous
Not applicable

I'm just wondering when you port your number over to an other network does your contact automatically cancel??? Also does your insurance cancel as well since you don't have a contract anymore?

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MI5
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Yes, your contrcat will end but I would suggest you cancel your insurance as it's not directly tied to your account. You could still get charged for it regardless.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:
Yes, your contrcat will end but I would suggest you cancel your insurance as it's not directly tied to your account. You could still get charged for it regardless.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

So even though my contract is cancelled I'll still be paying insurance??? My number has already been ported over to another network I just thought it cancelled everything?

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MI5
Level 94: Supreme
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I've heard of occasions where insurance was still claimed via direct debit. My advice was to call and check, just to make sure.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

cheers for the help brother!!!!

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