on 21-02-2018 02:55
on 21-02-2018 02:55
Solved! Go to Solution.
on 21-02-2018 03:24
Do you mean O2 Travel bolt on? If so, that is now only applicable outside the European Union. Within the EU it is automatically replaced by the new roaming rates introduced on June 15th last year.
What that means is that if you are on contract with O2 or any network, you can now use your allowances just as you can at home and as long as you don't exceed your UK allowances you would incur any changes.
O2 Travel will just become inactive within the EU so there is no need to cancel it at all and you will gain nothing by doing so.
on 21-02-2018 03:24
Do you mean O2 Travel bolt on? If so, that is now only applicable outside the European Union. Within the EU it is automatically replaced by the new roaming rates introduced on June 15th last year.
What that means is that if you are on contract with O2 or any network, you can now use your allowances just as you can at home and as long as you don't exceed your UK allowances you would incur any changes.
O2 Travel will just become inactive within the EU so there is no need to cancel it at all and you will gain nothing by doing so.
21-02-2018 06:33 - edited 21-02-2018 06:33
21-02-2018 06:33 - edited 21-02-2018 06:33
Are you on a business tariff?
on 21-02-2018 11:38
on 21-02-2018 11:38
21-02-2018 11:52 - edited 21-02-2018 11:53
21-02-2018 11:52 - edited 21-02-2018 11:53
£4.99 per day unfortunately.
But no need to cancel anything.
I’m not sure why that message appears but it’s irrelevant anyhow.
on 08-03-2018 11:22
on 08-03-2018 11:22
Hi @Anonymous Just wanted to check how you're getting on as it's been a while since you last posted.
Not sure if you're on Business account or not as was asked above, but just in case we've checked on our end so thought I'd share this info in case you're still around.
Just like advised above, the EU Roam Like At Home legislation is in place and allows customers to utilise their bundled allowances in our Europe Zone, as well as in the UK so the correct charges will be applied.
However there are certain circumstances where O2 Travel will not be compatible with other additional roaming data services, these are listed below and include some Business account related services:
Hope that helps.