Blocking Premium Rate Numbers

[Anonymous]

Hi,

I have been advised by an O2 sales assistant that a block can be put on my O2 account to stop me (or anyone who steals my phone) from calling premium rate numbers.

She also said that this block was enabled on my account, but could not explain how I could see this feature on the O2 'My O2' web site. I have logged onto my account on the O2 web site but can not find it anywhere. Does anyone know where it can be viewed (i.e. enabled or disabled)?

Thanks

Hilary

[jonsie · Accepted solution]

You can't view it on your account.  If O2 say they have disabled it then take their advice.

[Anonymous]

Not the most scientific way to find out but perhaps try dialling one of the premium numbers to see if it dials out or not.

[MI5]

You'll have to trust them....
It always used to default to off anyway but for some reason has now changed.....?

[jonsie]

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@Anonymous wrote:
Not the most scientific way to find out but perhaps try dialling one of the premium numbers to see if it dials out or not.

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Could prove costly...best option is not to call them.  Always check a number if you aren't sure. Google is your friend. 

[Anonymous]

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@jonsie wrote:

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@Anonymous wrote:
Not the most scientific way to find out but perhaps try dialling one of the premium numbers to see if it dials out or not.

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Could prove costly...best option is not to call them.  Always check a number if you aren't sure. Google is your friend. 

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If the feature is applied it shouldn't actually allow the call - never mind connect - so no cost should occur. 

[jonsie]

In theory...

[Bambino]

And if the cost of the call turns up on the OP's bill, he'll know which Community member who advised him to try the number to send it on to for payment.

 

[jonsie]

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@Bambino wrote:

And if the cost of the call turns up on the OP's bill, he'll know which Community member who advised him to try the number to send it on to for payment.

 

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too right....