Solved: Billing

Jwaz800 · ‎17-01-2021

I need to change the payment details to mine how do I do this?

MI5 · ‎17-01-2021

Manage my details in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-01-2021

@Jwaz800

Manage my details in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-01-2021

You can only change the bank details (sort code and account number) in My O2

The name on the account can't be changed ie. the ownership

In the app click on the account at the top right and then billing & payment details

On the website version look under My details

or call customer service

Numbers in the link

Guide: Coronavirus Community Help and Support

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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