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Jwaz800
Level 1: Joiner
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I need to change the payment details to mine how do I do this?
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MI5
Level 94: Supreme
  • 143403 Posts
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@Jwaz800 

Manage my details in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Jwaz800 

Manage my details in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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jonsie
Level 94: Supreme
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Registered:

You can only change the bank details (sort code and account number) in My O2

The name on the account can't be changed ie. the ownership

In the app click on the account at the top right and then billing & payment details

On the website version look under My details

or call customer service

Numbers in the link

Guide: Coronavirus Community Help and Support 

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