Billing

[Lucy98]

Hi,

There is a charge on my o2 Bill that I did not authorise which means that my bill cant get paid and I risk late fees. I need help on this ASAP as I don't have enough money to pay this unauthorised charge.

Thank you in advanced

[O2Stacey]

Hi @Lucy98 

You'll need to contact the payment management team. 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Hope this helps

Stacey  

[Bambino]

@Lucy98 This is not O2. This is a customer community. You need to speak to customer service.

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