Solved: Bill

KP4 · ‎23-03-2022

I have an outstanding of £13.80 but to my surprise O2 is sending me threatening letters.I find that really bad.If I am getting such letters what about those that owe more

madasaf1sh · ‎23-03-2022

@KP4

If you owe money you owe money, and the letters you get are automated and they cant tell the amount.

My Advice pay it before you get a default and then it gets sold to a DCA and it becomes £113.80, and ultimately a CCJ and I have seen them for less..

Payment Management can be contacted on 0800 902 0217

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎23-03-2022

@KP4

If you owe money you owe money, and the letters you get are automated and they cant tell the amount.

My Advice pay it before you get a default and then it gets sold to a DCA and it becomes £113.80, and ultimately a CCJ and I have seen them for less..

Payment Management can be contacted on 0800 902 0217

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎23-03-2022

@KP4

Everyone in debt gets them regardless of the amount.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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