Bill

[Philmrg]

I can't find my bill on the O2 app

[MI5 · Accepted solution]

@Philmrg 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

[pgn]

And if it is a PDF of your bill that you need, @Philmrg - this guide will get you to the right place in MyO2: Guide: How do I get to the 'Download Bill' page? It helps if you are logged-out of the Community before logging into the MyO2 website, strangely. Good luck!