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Bill

Jenna8
Level 1: Joiner
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Hi I’ve paid my bill and my services are still cut off can someone help me with this? I cannot Evan ring 02 from mobile because my device is off 

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madasaf1sh
Level 67: Unsung hero
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@Jenna8 

 

It can take upto 24/48hrs for the bar to come off if done online, this is to make sure the payment is confirmed by your bank.

 

You need to call Payment Management using another phone or Skype Guide: A Guide to Skype  on 0800 902 0217

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5602 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@Jenna8 

 

It can take upto 24/48hrs for the bar to come off if done online, this is to make sure the payment is confirmed by your bank.

 

You need to call Payment Management using another phone or Skype Guide: A Guide to Skype  on 0800 902 0217

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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