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Jenna8
Level 1: Joiner
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on ‎08-01-2022 09:25

on ‎08-01-2022 09:25

Hi I’ve paid my bill and my services are still cut off can someone help me with this? I cannot Evan ring 02 from mobile because my device is off 

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madasaf1sh
Level 78: King of Kings
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on ‎08-01-2022 09:36

on ‎08-01-2022 09:36

@Jenna8 

 

It can take upto 24/48hrs for the bar to come off if done online, this is to make sure the payment is confirmed by your bank.

 

You need to call Payment Management using another phone or Skype Guide: A Guide to Skype  on 0800 902 0217

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12050 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎08-01-2022 09:36

on ‎08-01-2022 09:36

@Jenna8 

 

It can take upto 24/48hrs for the bar to come off if done online, this is to make sure the payment is confirmed by your bank.

 

You need to call Payment Management using another phone or Skype Guide: A Guide to Skype  on 0800 902 0217

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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