10-05-2024 12:21
10-05-2024 12:27
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: How to find help & contact O2
10-05-2024 20:26
You have given us very little information to go on, but when you talk about not recognising the details, I worry that you might have been the victim of a scam or identity fraud. Please do not click on any links in the bill or 'phone any numbers given on it.
Are you even an O2 customer ?
Please 'phone the Payment Management team using the information provided by @MI5 and let us know the outcome. 👍
10-05-2024 20:43
Couldn't agree more.......