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Mick11
Level 1: Joiner
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Hi. 

I cancelled my contract last month with O2 but have still had a payment taken from my account this month 

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MI5
Level 94: Supreme
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@Mick11 

You will get a final bill which is due 1 month after you cancel.

Leave your direct debit in place to pay it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150185 Posts
  • 641 Topics
  • 28605 Solutions
Registered:

@Mick11 

You will get a final bill which is due 1 month after you cancel.

Leave your direct debit in place to pay it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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