Solved: Hi just like to confirm that i currently have 3 co...

Mb-69 · ‎18-04-2023

Hi ive recently took a new contract out with you got the phone from affordable mobiles and set up yesterday it appears that ive been able to continue with my previous number which is wanted however i want to end my old contract has this automatically been taken care of ?

MI5 · ‎18-04-2023

@Mb-69

If your number has moved to the new contract then yes, your old contract has been ended.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-04-2023

@Mb-69

If your number has moved to the new contract then yes, your old contract has been ended.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Hi just like to confirm that i currently have 3 contracts with you ?

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable