Bill

[Leah_murphy1]

Hi I’ve just received a text message saying that my airtime bill will be £28.00. It is usually £38.00 I’m just checking to see if my bill has went down now. Thanks 

[Cleoriff · Accepted solution]

Hi @Leah_murphy1 

We have no access to your account so you need to contact O2.

If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.