We are not O2 but a community of customers like yourself so we can't access accounts.
Before contacting O2 if may be worth reading this
Guide: Accidental MMS Sending and How to Avoid it
Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.
Or phone 202 contract or 445 PAYG
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
