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Bill payment

Tinaeaston
Level 1: Joiner
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payment for my bill is late and would like to pay full amount on the 18th.

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Cleoriff
Level 94: Supreme
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@Tinaeaston 

You'll need to call O2 and ask for payment management.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket

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b4u2
Level 8: Talented
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contact customer services.
Message 2 of 6
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Cleoriff
Level 94: Supreme
  • 112550 Posts
  • 801 Topics
  • 6709 Solutions
Registered:

@Tinaeaston 

You'll need to call O2 and ask for payment management.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
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Tinaeaston
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I can't even get through to o2. My phone just goes dead.

Message 4 of 6
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MI5
Level 94: Supreme
  • 128250 Posts
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Use a different phone @Tinaeaston 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 6
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Bambino
Level 78: King of Kings
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@Tinaeaston If your phone has been disconnected, use Skype to call. Instructions on how to download and use are in the link above provided by @Cleoriff.

I DO NOT WORK FOR O2



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