Bill once again

[Marymckearney]

I am fed up receiving bills from 02 I have left you as I got no service whatsoever. You waived the charges for me but you keep sending me bills . I have contacted you three times yet again today you sent another bill. I have also cancelled my granddaughters phone number

So I should not have any accounts with you now . 
can you please sort it for me please as this is stressing me out. I have e mails that you waived the charges as I had no service whatsoever. 
Thank you 

Mary McKearney

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Enlli · Accepted solution]

This is not O2 but a community of customers.

Try the specific payment Management number

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Also edit your post to remove the phone number as this is a public forum and it could lead to Spam or Scam calls

[Enlli]

*flagged*

[gmarkj]

If you used to have a phone number with o2, and they are still charging you for them, ask for a STAC code @Marymckearney 

This, when used, tells o2 that the number is no longer in use and to close the account.

Other ways to cancel are in this guide.

Guide: Cancelling Your Contract