cancel
Showing results for 
Search instead for 
Did you mean: 

Bill notification by text

Anonymous
Not applicable
I used to get a monthly text advising me of my next bill payment and account. This seems to have stopped - any ideas why and how I can get this facility reinstated?
Message 1 of 4
2,481 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 96887 Posts
  • 614 Topics
  • 7196 Solutions
Registered:
Message 2 of 4
2,479 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 96887 Posts
  • 614 Topics
  • 7196 Solutions
Registered:
Check your marketing preferences in My O2 or you can call customer service.
Message 2 of 4
2,480 Views

Cleoriff
Level 94: Supreme
  • 130113 Posts
  • 838 Topics
  • 7607 Solutions
Registered:

This should be automatic unless you have opted out for some reason. I get a text and an email from O2. Follow the advice above by checking via My O2 http://www.o2.co.uk/myo2...and to contact customer services use this link http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
2,467 Views

MI5
Level 94: Supreme
  • 152828 Posts
  • 652 Topics
  • 29169 Solutions
Registered:
You won't get any texts off o2 if you're opted out of marketing contact.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,425 Views