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Anonymous
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Bill info

Hi all, just wondered if the bill date on My O2 is the date the direct debit is taken or whether it is purely the bill production date and the dd is taken a few days later? Only ask as switched networks for the first time in 10 years to O2 today. Many thanks in advance for any help.
Posts: 116,628
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Registered: โ€Ž04-04-2012

Re: Bill info

Payment is taken 14 days after the date the bill is produced, mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Bill info

Thanks so much, was worried I wouldn't have funds but will be fine if that's the case ๐Ÿ˜Š
Posts: 27,019
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Registered: โ€Ž29-07-2008

Re: Bill info


@Anonymous wrote:
Thanks so much, was worried I wouldn't have funds but will be fine if that's the case ๐Ÿ˜Š

You can also change the payment date if necessary.

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 116,628
Topics: 574
Solutions: 16,174
Registered: โ€Ž04-04-2012

Re: Bill info

No probs. Remember your first bill will also be very slightly higher than normal whilst your bill adjusts to a normal monthly billing cycle.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)