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Bill increase

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Evie
Level 1: Joiner
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on ‎28-05-2020 09:56

on ‎28-05-2020 09:56

Can anybody help - when I signed up to O2 refresh I had a 20% UNiDAYS student code, this was applied for the first month and I paid £10.86 airtime and £47.05 device plan. I have just checked my app and my device plan is still £47.05 but the airtime has gone up to £28.78? The discount was supposed to apply for the duration of my contract which is 2 years.

Thanks in advance!
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MI5
Level 94: Supreme
In response to Evie
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on ‎28-05-2020 11:25

on ‎28-05-2020 11:25

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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