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Cant access final bill

jk34567
Level 1: Joiner
  • 1 Posts
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Registered:

Hello,

 

I recently requested and used the PAC code for an O2 number, ending the contract - all fine. Now I have an email "Your O2 bill is ready" but when I log into my O2 account that number is gone and so there is no way of seeing bills anymore I can work out. Is there some way of getting access to the (hopefully) final bill once the account is closed?

 

Thank you, James

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Cleoriff
Level 94: Supreme
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Registered:

Hi @jk34567 

Once you use your PAC code your access to MY is closed. If you want any further bill info, you need to contact O2.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122364 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @jk34567 

Once you use your PAC code your access to MY is closed. If you want any further bill info, you need to contact O2.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
648 Views