Cant access final bill

[jk34567]

Hello,

I recently requested and used the PAC code for an O2 number, ending the contract - all fine. Now I have an email "Your O2 bill is ready" but when I log into my O2 account that number is gone and so there is no way of seeing bills anymore I can work out. Is there some way of getting access to the (hopefully) final bill once the account is closed?

Thank you, James

[Cleoriff · Accepted solution]

Hi @jk34567 

Once you use your PAC code your access to MY is closed. If you want any further bill info, you need to contact O2.

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