Bill download

[Tony2]

I get this error message when i try to download my bill which I require for cashback. As there is no other way to contact o2..help.

There’s a Problem
There’s been a problem getting the page you want.
Please try again by clicking here.
If you continue to see this error message, please report the problem by clicking here and provide the error message below.

Diagnostic Information
URL: /Billing/eaO2/ChangeDashboard.do?pageName=PreviousBills&account=1004773144&return_url=https%3A//billing.o2.co.uk/bill?disambiguation_id=12b8897f-02ca-494d-bf49-29b59c44abce
Error Code: o20x13212072ae
Userid: unauthenticated
Date/time: 12/05/2020 19:19:24

[Cleoriff]

@Tony2 

Try clearing cache and cookies. Or try another browser, ie Edge or IE.