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on 03-11-2021 09:37
So I changed my tarrif to a bigger one and my volt benifits no longer show now its still showing in the Bolton page but doesn't give me any extra like it should getting hold of customer service is so poor I've tried calling and it just ends up telling me to use the app to talk to someone the app just tells me everyone's busy all the time
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on 03-11-2021 09:39
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-11-2021 09:39
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

