10-01-2013 15:56
10-01-2013 15:56
I am getting totally fed up. I am currently in France and have now been charged three times £1.99 each time for "O2 travel data" so I phoned on the supposedly free helpline (and have been charged) and apparently have to set the HSPacket data to disabled. It took me ages to fiddle around as it was greyed out, but by going to the network setting there are three options, GPRS 3G and dual, I set it to GPRS and was able then to disable the HSpacket data. I only want to use the Internet on my phone, nokia asha 302, as an emergency back up and then ONLY in a free wifi situation, never roaming. So I have set it to always check I am on a WLAN connection before Internet connecting BUT my phone seems to have a mind of its own and download stuff (?) supposedly updating apps ??? I don't want it doing this. So having set the HSPacket data to disabled, can I be assured this will stop ? ANd what about the free numbers too ??? And when there is a little E in the top screen corner, am I being charged for anything then ? And also, I downloaded a mail for messaging app, as instructed for my virginmail account and now that's not working either ! Help !
Solved! Go to Solution.
10-01-2013 16:25
10-01-2013 16:25
Try the following:
Turn Off - Packet Data
Step 1. Menu
Step 2. Settings
Step 3. Connectivity
Step 4. Packet Data
Step 5. HS Packet Access
Step 6. Select from Enabled / Disabled (DISABLED)
NOTE: To ENABLE ...follow Steps 1-5 but select Enabled instead
10-01-2013 16:10
10-01-2013 16:10
Turn off mobile data & that should do it
10-01-2013 16:11
10-01-2013 16:11
What phone so we can give the correct location
10-01-2013 16:12
10-01-2013 16:12
Nokia Asha 302..as he said above.
10-01-2013 16:13
10-01-2013 16:13
doh missed it with no pagination etc
10-01-2013 16:14
Where exactly do I find the mobile data switch ? Have trawled though EVERY setting on the phone ( Nokia asha 302 BTW )
10-01-2013 16:19 - edited 10-01-2013 16:20
10-01-2013 16:19 - edited 10-01-2013 16:20
This is not a smartphone and doesn't seem to have these settings, you need to stop or remove the program which is connecting to data :
10-01-2013 16:25
10-01-2013 16:25
Try the following:
Turn Off - Packet Data
Step 1. Menu
Step 2. Settings
Step 3. Connectivity
Step 4. Packet Data
Step 5. HS Packet Access
Step 6. Select from Enabled / Disabled (DISABLED)
NOTE: To ENABLE ...follow Steps 1-5 but select Enabled instead
10-01-2013 16:33
I have managed to disable the HS Packet Data setting, will this stop these unwanted downloads now then ?
10-01-2013 16:34
10-01-2013 16:34
According to the Nokia help forum it will but I haven't used Nokias for a good few years.