Being charged for unwanted Data downloads. Help !

[Anonymous]

I am getting totally fed up. I am currently in France and have now been charged three times £1.99 each time for "O2 travel data" so I phoned on the supposedly free helpline (and have been charged) and apparently have to set the HSPacket data to disabled. It took me ages to fiddle around as it was greyed out, but by going to the network setting there are three options, GPRS 3G and dual, I set it to GPRS and was able then to disable the HSpacket data. I only want to use the Internet on my phone, nokia asha 302, as an emergency back up and then ONLY in a free wifi situation, never roaming. So I have set it to always check I am on a WLAN connection before Internet connecting BUT my phone seems to have a mind of its own and download stuff (?) supposedly updating apps ??? I don't want it doing this. So having set the HSPacket data to disabled, can I be assured this will stop ? ANd what about the free numbers too ??? And when there is a little E in the top screen corner, am I being charged for anything then ? And also, I downloaded a mail for messaging app, as instructed for my virginmail account and now that's not working either ! Help !

[Anonymous]

Turn off mobile data & that should do it

[adamtemp64]

What phone so we can give the correct location

[perksie]

Nokia Asha 302..as he said above.

[adamtemp64]

doh missed it with no pagination etc

[Anonymous]

Where exactly do I find the mobile data switch ? Have trawled though EVERY setting on the phone ( Nokia asha 302 BTW )

[perksie]

This is not a smartphone and doesn't seem to have these settings, you need to stop or remove the program which is connecting to data :

http://discussions.nokia.com/t5/Asha-and-other-Nokia-Series-30/Switch-Off-GPRS-Settings-on-ASHA-302/...

[jonsie · Accepted solution]

Try the following:

Turn Off - Packet Data

Step 1. Menu

Step 2. Settings

Step 3. Connectivity

Step 4. Packet Data

Step 5. HS Packet Access

Step 6. Select from Enabled / Disabled (DISABLED)

NOTE: To ENABLE ...follow Steps 1-5 but select Enabled instead

ml

[Anonymous]

I have managed to disable the HS Packet Data setting, will this stop these unwanted downloads now then ? 

[jonsie]

According to the Nokia help forum it will but I haven't used Nokias for a good few years.