Been ill In hospital/ tsb bank complaint :(

[Drwatz]

Been trying to get in touch I’m cut off and suffering ill health 😞

[jonsie · Accepted solution]

hI @Drwatz

Unfortunately this is a customer only community and no one from O2 will see your message.

They automatically place a restriction on the phone if a payment is late and shows the benefits of keeping the direct debit in place.

You need to contact customer service direct by calling from a landline, borrowing a phone or you could try live chat in the morning. All contact details in the link :

https://www.o2.co.uk/contactus

[Bambino]

@Drwatz If you can borrow a phone or locate a payphone you can call O2 customer service on 0800 032 1402

[dgilbert2]

Get well soon...., I hope you manage to get the phone issue sorted tomorrow with CS.