Beats headphones

[Ds21]

Took the offer last week for the beats headphones, got them and hate them, wont stay on my head keep falling off worst ones ive owned. Can i just bring them into store and cancel the contract or do i need to ring and contact o2 directly?

[jonsie · Accepted solution]

You need to follow the change of mind process here @Ds21 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device