15-01-2023 18:40
Hello can never get the correct amount and what I get charge for.
Solved! Go to Solution.
16-01-2023 11:17
Check what is on your bill @ricardocosta195 and see if there are any additional charges.
Depending on which of o2's systems you are on, the below guide may or may not help.
Guide: How do I get to the 'Download Bill' page?
Further information on additional charges:
Guide: A Guide to Deal with Spam/Scam Calls and Text
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Guide: Tips to avoid unexpected charges on your bill
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
View solution in original post
15-01-2023 18:45
This is a Community forum made up of customers such as yourself.
You need someone at O2 to look at your account
Message O2 onFacebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
Alternatively call 202 from your O2 handset or 0344 809 0202 from any other phone
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