Bad coverage.
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on 05-10-2022 03:08
I'm not surprised if o2 is losing customers as there coverage is not good as it use to be as I use to get full bars or sometimes I would loss 1 bar but for a long time I am only getting 1 or 2 bars of signal and some times I watch videos on YouTube or watching something on tictok and it would stop a londs of times and recently it comes up on my phone screen saying that there is no Internet when there is because I see 4g on my screen but as the signal is so weak my phone can't pick the Internet up but I have phoned customer service loads of times and they say that it says on there screen that the marsk in my area is working fine but if that is the cash then but am I not getting good signal then.
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on 05-10-2022 08:00
You can report issues through the My Network app https://www.o2.co.uk/apps/my-o2
Also some tips here Guide: How can I sort out my network issues?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

