Automated payment service won't stop calling/ texting

[bvs1q]

As per the title, I keep receiving calls asking me to pay my balance, but it's paid and the bill says so online.. I just got 3 texts stating I'll get late fees, and when I call the number back it says my previous balance, but it's paid already. Will this resolve itself? Or how can I make this stop?

[madasaf1sh · Accepted solution]

@bvs1q 

It should resolve itself usually within 24hours. 

If not then call the Payment Management Team on 0800 902 0217