August's bill

[Henry6]

Ref Device No. xxxxxxxxxxxxx

My monthly bill is usually around £13.  In August it was £54.66.  With £34.63 billed as minutes where usually it is £0.0   What has happened?  Thank you.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[madasaf1sh]

@Henry6 

I would remove your mobile number from your post, as you are liable should someone use your number to scam or spam you, as you have posted on a public forum. 

You will need to login to myo2 and have a look at what the extra charges are for.  If you still cant find them, then you will need to contact o2, if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

[jonsie · Accepted solution]

Very likely you phoned numbers not included in your allowance

These can be easily checke in My O2

Your Allowances - what is and isn't included. - O2 Community

[Henry6]

Thank you for your advice.  Yes it is as you say.  Basically me being dull!   

[Henry6]

Thank you for your helpful reply.

[Enlli]

@Henry6 I notice your phone number is visible.

As we are an open forum anybody can see it and you are open to spam or worse.

I've flagged a moderator to remove it.