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Anonymous
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Apple watch

I bought a Apple Watch recently and did not realise that only EE network works fully with the watch, I cannot believe that o2 one of the biggest networks is not compatable, and are they doing anything to keep their customers

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Posts: 104,017
Topics: 552
Solutions: 13,442
Registered: ‎04-04-2012

Re: Apple watch

O2 have no plans to support full function of the new Apple watch unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 89,753
Topics: 745
Registered: ‎14-01-2013

Re: Apple watch

@AnonymousIf it's withn 14 days of purchase you can change your mind with no penalty

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

*The Game Is On*

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Posts: 104,017
Topics: 552
Solutions: 13,442
Registered: ‎04-04-2012

Re: Apple watch


@Cleoriffwrote:

@AnonymousIf it's withn 14 days of purchase you can change your mind with no penalty

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy


I doubt it was bought from o2 though......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 31: Resolver
Posts: 1,367
Registered: ‎04-04-2012

Re: Apple watch

None of the other networks or MVNO's are compatible either, this is down to the ESIM that only EE support.
Current Phone: Galaxy Fold - o2 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
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Posts: 89,753
Topics: 745
Registered: ‎14-01-2013

Re: Apple watch


@MI5wrote:

@Cleoriffwrote:

@AnonymousIf it's withn 14 days of purchase you can change your mind with no penalty

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy


I doubt it was bought from o2 though......


Yes I realised that after I posted... Thanks anyway

*The Game Is On*

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Posts: 104,017
Topics: 552
Solutions: 13,442
Registered: ‎04-04-2012

Re: Apple watch

No worries Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 1
Registered: ‎15-05-2018

Re: Apple watch

Beware I was totally conned by Carphone Warehouse’s telesales representative. Offered ‘cheap’ O2 data only deal when I had paid for my iPhone 6s+: told him I would be moving to EE as I was getting an Apple Watch. Didn’t realise until it was too late that I had been locked in to an O2 contract for 12 months, paperwork had arrived when I was away from home for many weeks. The deal was poor when really compared with other carriers. Only found out when went to change to EE. I complained got nowhere- ignored by Carphone Warehouse and O2. I have been a customer of O2 and its predecessors since 1993 - never again. Carphone warehouse online unscrupulous conmen had previously sold my wife a complete pup of an iPhone C with so little memory it was useless and now had locked me in to a 12 month expensive data only contract.

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Posts: 104,017
Topics: 552
Solutions: 13,442
Registered: ‎04-04-2012

Re: Apple watch

Caveat emptor!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,554
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Apple watch