Apple Watch

[Benlfc]

Anyone know what I have to do with my Apple Watch that is on the O2 network before selling it? I would prefer to sell the watch to fund the price of the outstanding Watch device plan but an O2 upgrades advisor says I can’t get the watch unlocked from the network until I’ve paid the device plan off because it’s different to the way the phones work. Any help would be great. Thanks

[MI5]

@O2Emma @Anonymous 

Any help here for @Benlfc ?

[O2Emma]

@Benlfc Apple watches are open to any network no need to request unlocking

[MI5]

Thanks at @O2Emma 

I thought they were but just wanted confirmation.

So @Benlfc 

All you need to do is unpair it from your phone and turn off find my watch etc then factory reset it.

[Benlfc]

Thanks @MI5. Hi O2Emma, that’s not what your advisor on the phone advised me, he informed me I would have to pay the device plan off fully before being allowed to cancel the carrier plan when I erase the Watch I currently have which then would allow the person who bought it to connect it to another network should they not be with O2?

[Benlfc]

@O2Emma sorry I forgot to tag you in my last post

[O2Emma]

@Benlfc we have now introduced the option to have more than one watch attached to your phone number 😊
Best thing to do set up your new watch on your account then 💰 you receive from watch you have can pay device plan off

[Benlfc]

@O2Emma but I need to sell the watch I have now to fund the outstanding device plan to upgrade my current watch?

[O2Emma]

@Benlfc instead of upgrading the watch account you can add a secondary watch to your account then once sold original watch can then pay off that device plan and cancel it. If you are not wanting to do this you can still remove watch from your icloud account and as what @MI5 has advised to do you can then sell on. once have funds then call and pay off device plan and upgrade. This link may help also https://www.o2.co.uk/help/phones-sims-and-devices/apple-watch

[Benlfc]

@O2Emma adding a secondary watch wouldn’t be any good because I’m not forced to sell the original there are no guarantees and then I would have to pay 2 watch plans. I want to sell the watch and then use the funds to upgrade but if I sell the watch after removing the watch and removing the carrier plan will the watch work with another iPhone on another network?