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Apple Watch for a surprise present can’t be bought through O2 without sending a text to the phone!

Amanda22
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on ‎06-12-2019 12:21

on ‎06-12-2019 12:21

Wanting to buy a watch for Christmas but O2 won’t sell me one unless I get a text to the users phone I want it to be a surprise! So frustrating!
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MI5
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on ‎06-12-2019 12:24

on ‎06-12-2019 12:24

@Amanda22 

Can you not order it on your account?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
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on ‎06-12-2019 13:47

on ‎06-12-2019 13:47

Hi @Amanda22 

Welcome to the o2 community forum!

Regarding the watch you'd like buy as a gift surprise.   I suppose it needs to be logged into the other person's mobile for access etc.through their account?

If there's no way around it, at all, then it'll have to be an early surprise, I suppose.  

Good luck and best wishes TallTrees 

 



HAPPINESS IS BEE SHAPED

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MI5
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on ‎06-12-2019 13:48

on ‎06-12-2019 13:48

No it doesn't need to be logged to a specific account until it's registered for use.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎06-12-2019 13:52

on ‎06-12-2019 13:52

Or buy one instore or direct from Apple if you don't have an account yourself @Amanda22 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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TallTrees
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on ‎06-12-2019 13:59

on ‎06-12-2019 13:59

Good advices @Amanda22
Hope you can work it out.
Best wishes TallTrees 🎅☃️❄


HAPPINESS IS BEE SHAPED

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