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Apple Watch 5G?

ACH68
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I have an Apple Watch Ultra 3 (not purchased from O2) with an O2 data plan. The Ultra 3 supports 5G but I have never got 5G on it even in strong 5G areas. Does O2 support 5G on the Apple Watch yet?

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CariadCymru
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I signed up for a watch plan yesterday, and the T&C’s state 3G and 4G required.

IMG_2750.png

Message 11 of 17
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MI5
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@CariadCymru wrote:

I signed up for a watch plan yesterday, and the T&C’s state 3G and 4G required.


Will need updating @Dave-O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 17
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pgn
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Updated as...

1000058942.png

(For example, from O2's own website.)

 

Message 13 of 17
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Dave-O2
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Thanks @MI5 & @pgn

 

@CariadCymru Thanks for flagging, i'll get this sent over to the relevant team for rectification 👍

 

Message 14 of 17
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JonUK01
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So O2 does NOT support 5G on the Apple Watch Ultra 3?

You better tell your Technical Support Team then as they are looking at the issue and I have been told repeatedly that the watch should connect at 5G!!!


Message 15 of 17
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madasaf1sh
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@Dave-O2 

 

Happy to be a guinea pig here, but is there no way to add the 5G Bolton to the Apple Watch Ultra 3??

 

 

As it is still been sold as a 5G SA device

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 16 of 17
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Dave-O2
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Afternoon @madasaf1sh 

 

I'll ask the question and see what i get back, hopefully i'll have an update on this next week 👍

Message 17 of 17
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