App

[Ianharper88]

I can’t log in to my app

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

[Oxonian]

A warm welcome to this O2 customer to customer community @Ianharper88. 

If it is MyO2 that you are trying to access, try using an incognito or InPrivate tab in your browser to get to :-

https://mymobile.o2.co.uk/

or

https://accounts.o2.co.uk/signin

If you are using the app, try deleting the app, rebooting your 'phone and then reinstalling the app.

Any luck ? 👍