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Allow additional extra charges

Cazzey85
Level 1: Joiner
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Hi

It won't allow me to have any additional charges to my account (through Google Play) as its saying that the limit has been reached for extra payments to my bill. Can anyone please help? When does it reset every month?
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MI5
Level 94: Supreme
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@Cazzey85 

The limit is around £30 a month and resets on your bill date.

Customer services may be able to increase your limit if you give them a call.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150258 Posts
  • 641 Topics
  • 28607 Solutions
Registered:

@Cazzey85 

The limit is around £30 a month and resets on your bill date.

Customer services may be able to increase your limit if you give them a call.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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