@MartaTzx
No one on this customer to customer forum can tell you, but it sounds like you signed up to an o2 extra and didnt cancel it.
You need to speak to Amazon or o2 Guide: How to find help & contact O2
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
