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Extra charge

MartaTzx
Level 1: Joiner
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on ‎01-11-2024 19:25

on ‎01-11-2024 19:25

Hi there 

Can You explain  me why I been  charged  for  amazon prime £8.99 ?

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madasaf1sh
Level 78: King of Kings
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on ‎01-11-2024 19:34

on ‎01-11-2024 19:34

@MartaTzx 

 

No one on this customer to customer forum can tell you, but it sounds like you signed up to an o2 extra and didnt cancel it. 

You need to speak to Amazon or o2 Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎01-11-2024 19:36

on ‎01-11-2024 19:36

@MartaTzx 

Guide Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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