Airtime

[Bex_98-]

I have recently been charged on three separate accounts: 

Airtime 1: £29.04 

Billing: £19.76 

Airtime 2: £34.06 

Does anyone know why I'm being charged double airtime? I've checked my contract and I have unlimited texts & calls and I'm not hitting my data limit? 

It also comes in two different emails, 1 air time and then the other two together????? 

I also can't get into my o2 account for whatever reason 

sos cost of living crisis 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202