on 21-05-2020 09:17
21-05-2020 09:22 - edited 21-05-2020 09:23
21-05-2020 09:22 - edited 21-05-2020 09:23
Hi @Molly59020
I agree this is urgent for you. Call O2 on any number in his guide. Press any option
Guide: Coronavirus Community Help and Support
The number 0800 587 4005 seems to be the best one to get an O2 adviser. Hopefully you will get someone more sympathetic to your problem.
Veritas Numquam Perit
on 26-05-2020 16:36
on 26-05-2020 16:36
Hey @Molly59020 just checking if you got this sorted or if you still need assistance with this.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?