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Emma_1975
Level 1: Joiner
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I have been with o2 for years and I have three lines, I recently tried to get another one for my son it’s easier for us as a family to have all our contracts in one place, got through the application and it was refused, the message said you have reached the maximum amount of lines, I have tried all day to speak to someone on chat and keep getting that chat bit thing that does not work! Anyone have any similar experience? 

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madasaf1sh
Level 78: King of Kings
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@Emma_1975 


You wont get o2 to change there mind, as it is based on Internal business rules and also credit and affordability checks. 

 

 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Emma_1975 

You could try the sales team – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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