Activate phone after account brought up to date

[Dan08]

It has been over 24 hours since I updated my account yet phone is still diverted.  

[Dan08]

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@Dan08 wrote:

It has been over 24 hours since I updated my account yet phone is still diverted.  

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Being told I have to pay £0.00😂

[Bambino · Accepted solution]

@Dan08 Contact 

the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

You can also contact O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)