Account merge REGRET!!!

Anonymous · ‎29-10-2014

Really wishing I never merged accounts because now my account is stuck on the wrong account holder and not even o2 can change this for some reason!

AHHHHHHH!!!

MI5 · ‎29-10-2014

As you have been told already - Account names cannot be changed....
Why did you merge an account you were closing down anyway?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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viridis · ‎29-10-2014

Wrong account holder?
Is it in another person's name.

Anonymous · ‎29-10-2014

Stuck on my mothers name, its fine on their side but on this forum and when I log in on my side its all still her name

jonsie · ‎29-10-2014

At the end of the day, does it really matter?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎29-10-2014

Actually yes I does matter because if they send me things like post or email in the wrong name will this always form some sort of conflict if I have to deal with anything

Anonymous · ‎29-10-2014

It must do to Cutiekitty992 or she wouldn't have posted about it.

jonsie · ‎29-10-2014

I thought that contract didn't exist so no mail will be produced.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎29-10-2014

I had the number transferred and that number is still some how associated with her name even though its my contract

jonsie · ‎29-10-2014

Oh dear, you said you had sorted that out

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Account merge REGRET!!!

Transfer account

VAT BILL

When is my contract ending

Cracked screen

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