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Accessing balance on a second phone online

Marchant
Level 1: Joiner
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I have 2 mobiles one is used by my husband, I have the other. I top up ok on both phones online but can't access the balance on the 2nd phone on the web. We get no signal here in N. Norfolk so I can't always check via phone. How do I do it online, any ideas anybody?

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MI5
Level 94: Supreme
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If the balance isn't showing in your "My O2" you'd have to call CS to have the error rectified.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150613 Posts
  • 645 Topics
  • 28689 Solutions
Registered:
If the balance isn't showing in your "My O2" you'd have to call CS to have the error rectified.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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