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Accessing Voicemail whilst in Canada

johughes
Level 1: Joiner
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I need to access my voicemail whilst in Canada.  However, no matter what I try I keep getting an automated message from O2 saying that my device is not permitted to use this service.  I have tried both 901 and +44  7802 090100 - both give the same result.

 

 

Any idea what is blocking this.

 

John

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MI5
Level 94: Supreme
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@johughes 

All we know here Guide: All you need to know about O2 Voicemail 901 

If that doesn't help, you'll need to contact O2 https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@johughes 

All we know here Guide: All you need to know about O2 Voicemail 901 

If that doesn't help, you'll need to contact O2 https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
Level 94: Supreme
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@johughes 

You need to contact O2. The number to call from abroad is in this link https://www.o2.co.uk/contactus 

They may need to reset your VM

Guide: All you need to know about O2 Voicemail 901 

 

*The Game Is On*

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Projectionist
Level 11: Motivator
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Try dialling your own number (international format) - interrupt the answerphone message by pressing * , then enter your PIN

Using Pixel 4 ( O2 + 1pMobile) , Samsung E1182 ( geosim + dtac)
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