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Accessing Mobile data in Germany

JeffT1
Level 1: Joiner
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on ‎22-06-2023 12:10

on ‎22-06-2023 12:10

I am visiting Germany with a iPhone SE ver 16.5. I have a monthly account and roaming data enabled but can’t access mobile internet. Any help appreciated 

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madasaf1sh
Level 78: King of Kings
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on ‎22-06-2023 12:37

on ‎22-06-2023 12:37

@JeffT1 

 

Check your mobile data settings and if necessary change them to mobile.o2.co.uk under APN

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
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on ‎22-06-2023 13:06

on ‎22-06-2023 13:06

Also. Make sure 4G Calling (Volte) is enabled if you don't want problems making calls

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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