£90 airtime bill....

[Anonymous]

Extortionate bill.

I reviewed my charges and there is a £60 charge in the "Other charges & credits" section.

To clarify, I've used my phone as a hotspot and to call our broadband provider this month (BB provider charge has come under the phone calls section and i imagine hotspot used my data and didnt incur any other charges??)

Would an admin please be able review my account and explain why I am being charged so much??

thanks

[Anonymous · Accepted solution]

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@Anonymous wrote:

Extortionate bill.

I reviewed my charges and there is a £60 charge in the "Other charges & credits" section.

To clarify, I've used my phone as a hotspot and to call our broadband provider this month (BB provider charge has come under the phone calls section and i imagine hotspot used my data and didnt incur any other charges??)

Would an admin please be able review my account and explain why I am being charged so much??

thanks

 This is a customer forum, no one from O2 will read this. I expect it might be because of the data & the fact a hotspot was created.

call cs on 202 as we cannot see accounts here

[MI5]

You need to call cs http://www.o2.co.uk/contactus
This is a customer forum.

[Bambino]

@Anonymous Please see the above posts.

(I've done a mention as I think the OP thinks O2 will read his post here.)