30-08-2018 00:09 - edited 30-08-2018 00:15
Follow the advice in this help guide https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
Also contact customer services and ask them to place bars on your account.
- Bar all Direct to Bill Debits
- Premium Bar (calls to premium numbers, 090, 070 etc.)
Another good website to offer help is https://payforitsucks.co.uk/
@Payforit_Sucksis a member of this forum and may offer further advice.
Best of luck and welcome to the forum