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[Za]

Hi, just found out I’ve been charged a text of £3.75 this month and the last 3 month previously from feelgoodwizard.com? Who are they and how to stop this from happening again

[Cleoriff · Accepted solution]

Hi @Za

Follow the advice in this help guide https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Also contact customer services and ask them to place bars on your account.

• Bar all Direct to Bill Debits
• Premium Bar (calls to premium numbers, 090, 070 etc.)

Another good website to offer help is https://payforitsucks.co.uk/

@Payforit_Sucksis a member of this forum and may offer further advice.

Best of luck and welcome to the forum

[Za]

Thank you @Cleoriff great advice, very helpful

[Cleoriff]

No problem @Za Hope it help to get it sorted